---
title: "How Do I Troubleshoot EasyTime for Confluence?"
canonical: "https://www.techtime-initiative.com/space/EasyTime/7700855/How%20Do%20I%20Troubleshoot%20EasyTime%20for%20Confluence%3F"
format: markdown
---
1. Check our [StatusPage](https://status.techtime.co.nz/) for any incidents currently affecting our Cloud apps
2. If there is an explicit reference id with an error message – get in touch with our 24x7 support, either via [Service Desk](https://katara.techtime.org/jira/servicedesk/customer/portal/9) portal, web chat on this website or emailing us at [support@techtime.co.nz](mailto:support@techtime.co.nz)
3. We may need you to collect logs – see here: [How to collect logs for EasyTime for Confluence](https://techtime-website.atlassian.net/wiki/spaces/EasyTime/pages/7602496)