---
title: "How do I troubleshoot Google Maps Pro?"
canonical: "https://www.techtime-initiative.com/space/GM/491759/How%20do%20I%20troubleshoot%20Google%20Maps%20Pro%3F"
format: markdown
---
### Answer: 

1. Check our [StatusPage](https://status.techtime.co.nz/) for any incidents currently affecting our Cloud apps
2. If there is an explicit reference id with an error message – get in touch with our 24x7 support, either via [Service Desk](https://katara.techtime.org/jira/servicedesk/customer/portal/9) portal, webchat on this website or emailing us at [support@techtime.co.nz](mailto:support@techtime.co.nz)
3. We may need you to collect logs – [see here](https://techtime-website.atlassian.net/wiki/spaces/GM/pages/590035) how to get logs for Embed Google Maps Pro