# KB Reports in JSM

Canonical: https://www.techtime-initiative.com/space/KRIJ/

![](/images/b8dc3c20-574f-4053-8e1f-178e4d7e970c)

# KB Reports in JSM

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## **Display knowledge base pages linked to issues with advanced filtering and sorting options**

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# Try **FREE** for 30 Days

[KB Reports in JSM](https://marketplace.atlassian.com/apps/1236906/knowledge-base-reports-in-jsm?tab=overview&hosting=cloud)

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# **Feature Highlights**

**See top linked articles**  

Empower every support interaction with real‐time insights into top‐linked Knowledge Base articles

Identify your highest‐impact content and learn what resonates most with customers.

![](/images/c1d127a6-92db-48a8-902c-a48e83fbfad5)

**Track Article Usage in Real Time and Over Time**

Automatically capture which articles your agents and customers rely on most.

Boost Self‐Service ROI – Highlight top articles that resolve issues faster and reduce support overhead.

![](/images/5d032fcb-0503-4672-af64-a8ce8fe6cd1d)

**Update your support content based on usage**

Follow interactive report links to view and update Confluence KB Articles right there in JSM

![](/images/23e3df3e-58c9-498a-8a96-304e92e7c3a7)

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### Try KB Reports in JSM

[START FREE TRIAL](https://marketplace.atlassian.com/apps/1236906/knowledge-base-reports-in-jsm?hosting=cloud&tab=overview)

### Need Help?

[CONTACT SUPPORT](https://mail.google.com/mail/u/0/?fs=1&tf=cm&source=mailto&to=support@techtime.co.nz)

### Book a Demo

[FIND A TIME](https://nz-awake-support-techtime.youcanbook.me/)

### Documentation

[VIEW DOCUMENTATION](/space/KRIJ/41189379/KB+Reports+in+JSM+Documentation)

# Explore other TechTime apps

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### EasyTime

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### EasySSO

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### User Management

![](/images/9f568ec5-5f8c-4cbf-8f8a-11e9f6ce3c61)

### [EasySync](https://techtime-initiative-com.refined.site/space/EasySync)

- [KB Reports in JSM](https://www.techtime-initiative.com/space/KRIJ/41124288.md)
- [Getting Started With KB Reports in JSM](https://www.techtime-initiative.com/space/KRIJ/41124367.md)
- [KB Reports in JSM Documentation](https://www.techtime-initiative.com/space/KRIJ/41189379.md)
- [Software License Agreement for KB Reports in JSM](https://www.techtime-initiative.com/space/KRIJ/57802761.md)
- [Knowledge Base Article Usage Privacy Policy](https://www.techtime-initiative.com/space/KRIJ/57835531.md)

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Generated: 2026-10-08T19:12:35.322Z