---
title: "User Management: Run logs (Cloud)"
canonical: "https://www.techtime-initiative.com/space/UM/496140289/User%20Management%3A%20Run%20logs%20(Cloud)"
format: markdown
---
Whenever a Scheduled User Action or Bulk User Action is performed it will generate a run log. Each run log details the following:

- Whether the run is a Scheduled User Action or Bulk User Action.
- The Scheduled User Action scheme or Bulk User Action type of the run.
- The date and time of the run.
- The number of users included in the run.
- The result of the actions performed on each user.
- Details on any errors which occurred during the run if any exist.

## How to find the run logs

All run logs can be browsed by following the Run logs link in the TechTime add-ons or TechTime User Management sections of the site administration.

When viewing a Scheduled User Action scheme there are links to view its run logs:

![Capture 2018-03-04 at 17.39.35.png](media://2cbccb3b-01ad-42b9-8c9f-6445e7b0d03a)

 Once a Bulk User Action has completed a link will appear to view the run log for that action

![Capture 2018-03-04 at 17.39.35.png](media://2cbccb3b-01ad-42b9-8c9f-6445e7b0d03a)

## How to use the run logs

The main run logs page shows you a table of every run that's been performed.

![Capture 2018-03-04 at 17.46.24.png](media://229f1c1e-49be-4f00-aff3-dbd9b86ab5a1)

Any individual run log can be viewed in detail.

![Capture 2018-03-04 at 17.48.40.png](media://c442ee55-bd23-425b-a126-37477004e8bc)

## Troubleshooting with the run logs

If an error has occurred during a run you can usually find out why by reviewing the run log.

For the run log below is from a Bulk User Action that was configured to add users to a group, but those users existed in a read-only directory so their group membership could not be modified.

![Capture 2018-03-04 at 17.56.31.png](media://7ba6af2d-5207-4fa0-bf73-c2edf4f98156)